I won't tell you his name because I'm afraid it could get me in trouble. Maybe this post could get me in trouble even without his name. Probably not, though, because there's only, like, 20 people who read my blog, and half of them don't live in Utah. But you won't have trouble finding this guy's name online if you're curious.
Work tonight was uneventful as usual, until my second delivery of the night.
I show up at this pretty house with a 3 car garage and lots of expensive camping equipment airing out on the front porch. A boy, maybe 12 years old, answers the door, asks the amount, and yells it to his parents who are in the kitchen. I pull the pizzas out of the bag as the father walks out to me.
"Can you take a check?"
"I can't take a personal check. We accept business checks, but not personal checks. Sorry."
He gets huffy. "Well, then you can take your pizzas back."
I'm thrown off a little. At worst people are a little annoyed that they can't pay with a check, but no one has ever told me to take their pizza back. I don't really want to go back to the store with $30 worth of pizza wasted. (It wouldn't have been entirely wasted--the employees would have eaten it for dinner, but Nick wouldn't have charged us for it, so it would have been a loss to him.) I'm deciding what to say, but he doesn't wait for me.
"Look, I'm the majority leader of the state senate, I've lived in this house for 30 years, and I've never bounced a check." He's gruff. I am uncomfortable, my eyes pleading, but I say nothing. "Do you know what that means? I'm a public figure. If I bounced a check, it would be all over the papers. I'd lose my reputation!"
My jaw drops as though I will say something, but I can't figure out what words are supposed to come out. He starts to walk away. "If you don't have cash, you can call the store and pay with a debit or credit card, and you can still have the pizza," I manage.
"What's the number?" He sounds angry enough to become abusive at any moment. Even taking my anxiety disorder into account, I believe this is a rational fear. "Who should I talk to?"
"Whoever answers the phone will be able to help you," I say, assuming he is just going to pay the bill. I give him the number.
The phone call: "I'd like to speak to the manager...Good. What's your name, ma'am?...Oh. What's your name, sir?...My name is _____. There's a nice young lady here who says she can't take my check."
From the tone he's been using, I'd never have guessed he thought I was a "nice young lady" or even a human being with feelings.
"Look, I'm the majority leader in the state senate..." etc., everything he told me.
"No one told my wife you don't take checks when she made the order."
I was not about to step in and tell him I took the order and had given her the option of cash or credit, saying nothing either way about checks. Luckily, the wife spoke up and said what I was thinking. She and her daughters were clearly embarrassed.
"Look, I'm a CPA, so I know a check is the same as cash."
Yeah, if it's a cashier's check.
"Where are you from? I'm from Chicago. You're probably from New York, right?"
How is this relevant?
"You're from Massachusetts? We're both Easterners."
Since when is Chicago considered the East?
"Then you must understand that a check is the same thing as cash. I'm from an old school of thought and I'm a CPA, so I understand that a check is as good as cash...Yes, I understand--trying to build a business and everything, but it's all money in the bank...Yes, you can talk to her."
Mr. Logical Fallacy hands me the phone, and I'd like to say, "Nick, I'm sorry I sicked this long-winded bastard on you," but I just say, "Hi, Nick." He tells me I can take the check as long as the man shows me his driver's license and I write the license number on the check. I hang up the phone and tell Mr. Impressive Title what Nick said.
Taking the phone back, "What's that number again?"
Why is he still pissed? He's getting his way. I really hope the restaurant's not busy right now because Mr. Doesn't Know When to Stop has been keeping Nick from making pizza or doing anything else for several minutes, and who knows how long he'll talk this time.
The second phone call: "Nick? This is ____ again. I'm going to give you my American Express number, and pay for it that way."
Huh? Why have I been standing in this guy's front hall for the past 10 minutes?
"Look, why should I give my credit card number and the security number on the back when some unscrupulous business owner could make fraudulent charges on it?...A check is the same as cash--"
Again? Really?
"--but with a check you get the amount I give you. Don't you know what someone could do with the account number for a card with no credit limit?"
1) Is he accusing Nick of being a corrupt business owner? I thought people were supposed to distrust politicians, not the other way around. 2) Is he bragging about his credit?
An embarrassed daughter emerges from the kitchen and tells me I can put the pizzas down if they're getting heavy. I thank her, but hold on to the pizza. Somehow, having the boxes in my hands is giving me a sense of security. Without them, I would feel naked and vulnerable.
Mr. Ridiculously Pissed Off gives Nick the credit card number and angrily reiterates everything he has already said in both phone calls. After he hangs up, he takes the pizza from me. "This isn't your fault. You've been very professional about this."
Since when is staring uneasily at the pizza boxes I'm holding considered professional? Whatever.
"I'm sorry about this," he continues, but he still sounds like he's stifling profanity with great difficulty.
"Oh, no. I'm sorry for the confusion and inconvenience." Let's end this amicably. I turn to the door.
"Hold on just a second."
Ah! I just want to get out!
"Does anyone have any cash? I don't have any. Someone have a couple bucks?"
One of his daughters comes up with $2. Crappy tip, especially after making me suffer through that ordeal.
Aren't politicians supposed to be charismatic and stuff? I guess it doesn't matter what they're like in their private life. Maybe it should matter. Needless to say, now that I am registered to vote in Utah, I will not be supporting ____, current Majority Leader in the Utah State Senate. If you live in Utah, I hope you won't support him either. He is obnoxious and prideful. He argues illogically, citing irrelevant details as some sort of proof. I suspect his overly aggressive and defensive behavior masks some insecurity. But what do I know?
212 comments:
«Oldest ‹Older 201 – 212 of 212I've read through most of these posts and can see why I've never been a Democrat, and have a difficult time with egos. The 16 year-old who called herself "5" was astounding! "Little pizza girl"? What a pompous brat! Bet HER parents are Democrats.
All those who side with Bramble seriously need to examine themselves. I recommend reading A NEW EARTH Awakening to Your Life's Purpose by Eckhart Tolle. Those who never voted for the guy are probably already aware.
Btw, my husband and I quit using checks in 1999. They are SO last century! (La dee dah...)
P.S. Have you ever met Congressman Chris Cannon? One of the finest men I know, AND among the most effective legislators. He was unfortunately bullied out of office by a wannabe Republican using mostly Democratic money to deliver the seat back to the Dems, so there are good and bad on both sides.
Are you kidding, Jason Chaffetz is AWESOME!! I am volunteering on his campaign. I have met him in person at least four times. He has always been personable, and he returns his own phone calls.
It is a pleasure to serve on the Chaffetz campaign, even though I don't live in District 3. I would love to see him win in November!!
Stacey T.
Regardless of the perceived inconvenience of a company's policy, there is never an excuse to be rude to anyone. Thank you for posting this story. I only read about it a couple of days ago after a friend linked to it on her blog. I spent a lot of years in customer service and while I saw many examples of bad behavior (some of which were far worse than this) it never ceases to amaze me that anyone can feel perfectly justified in treating anyone like that.
Don't quit writing. You've got great style!
I know I've alread commented on this... but this quote I heard today reminded me of your story.
"Being powerful is like being a lady. If you have to tell people you are - you aren't"
That is all.
I'm with Lee above. What a pill that fella is. Real class act, that one.
There's no excusing that behavior, it doesn't matter how big and powerful you are. A cow-orker put it aptly: It's nice to be important, but it's important to be nice. And it sounds corny, but there's a truth to it that's quite ineffable.
Oh, and do please change the color scheme, like Lee said. Blue and red have what's called "simultaneous contrast", which is why they tend to "vibrate" visually when put up against each other. In this case, it made my eyes cry uncle.
Otherwise, keep on keepin' on, babe. Don't let the you-know-what's grind you down.
@ emily (first commenter):
People should be judged by the way they treat EVERYONE, even us "low-level service employees"
I quite agree. I'd go so far as to say that no matter how one treats any number of people, I find an excellent indicator of character is how they treat people "on the bottom", regardless of how high up they are. If they don't respect the people who do the thankless work each day, how can you be sure they really respect anyone?
Without exception, the most excellent people I've known have treated janitors with as much respect as any CEO, if not more: they realize that any company can make it for a while without a CEO, but how far are they going to get if they nobody takes the trash out?
The janitors at my workplace speak Russian and don't understand a word I say. But I always give them a respectful salutation. They deserve it.
WOW! I was told about this blog post by a co-worker who just today had to deal with this < sarcasm >fine outstanding citizen< /sarcasm >. This co-worker heard about it from their supervisor who said it made it into the newspaper? WAY TO GO! As a pizza delivery driver myself and dealing with similar frustrations on a weekly basis I empathize with you and I applaud you for posting this! Just remember... what goes around comes around and he will get his sooner or later.
Wouldn't that be great if your story affected his chances of re-election? I think it would be great. He deserves being replaced in government. I only support principles that bring liberty, as seen on my website: www.latterdayconservative.com
If we can educate enough people of the need for new leadership, true statesmen (and women), it will happen.
I thought you should know, Senator Bramble may have won his reelection as State Senator but just 5 minutes ago he LOST his reelection as Senate Majority leader.
In no small part due to you bringing to light what an arse he is. Nice work! Nobody should get away with treating others badly, and he just learned a valuable and very expensive lesson.
Here is a lot of valuable material.
This whole thing could be worse, You could be contacting him by email about civil rights violations committed by the company for which he is vice-president and receive an email calling you a (f)ing wannabe lawyer. This man should not be in the public trust.
Hahaha! Fast forward 10 years. This clown just sponsored HB 471. It's a direct attack on the Utah Constitution.
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